Also, not responding to your customers’ messages can hurt your seller metrics.Īutomation is key in this case. Keep in mind that you can’t disable the messaging option between sellers and buyers even if your listings are inactive.Īmazon also requires sellers to reply to any claim or complain if vacation mode is on. Therefore, make sure all pending orders are fulfilled and shipped and inactivate your listings. The truth is they don’t even consider that the sellers could be on vacation at all and they might get upset if they have to wait until you’re back to get their products. Therefore, make sure you check all the boxes of your pre-list beforehand to avoid any sort of negative feedback:ĭeactivating your listings does not automatically cancel pending orders.Ĭustomers expect to purchase online anytime they want. What to do Before Activating Vacation ModeĪnything successful requires good planning. The thing is that as customers will continue to purchase from you, it’s a good idea to invest a little time in checking your seller account and buyer messages just to make sure everything is running smoothly. This means you can keep sales coming even if you go away or just decide to rest. If you-re a seller using FBA, you can keep your listings active while on vacation. You can do it on your Seller Central account whenever you want. If you go on vacation before your listing is removed, you might receive orders in that time frame that you won-t be able to fulfill.Īctivating your listings is quick, though. You can expect to wait between 48 to 36 hours before Amazon removes your listing. Just make sure to plan ahead, since it-s not an immediate deactivation. In this case, Amazon vacation mode will let you deactivate your listing on your own. There are two ways to use Vacation Mode on Amazon: This is a feature that allows you to put your seller account on hold instead of closing it and, depending on your needs.
Read below to find out how to take the best advantage of this great feature whenever you need to take a break. Amazon helps its sellers to put their listings on hold or to keep selling even while they are away. The good news is that with Amazon vacation mode you can continue to build your online store while you’re away, keeping your business healthy and your customers happy. When you have an online business, customers expect to receive their orders at any time.
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